Scottish households who rely on gas prepayment meters have been urged to ensure that they are kept topped up over summer, even if their heating is not being used.
Continue readingScots urged to keep gas prepayment meters topped up over summer
Scots urged to submit meter readings as latest energy price cap falls
More than 30 Scottish households are being forced to stop using their gas and electricity every week because they cannot afford to top up their prepayment meters.
Continue readingScots forced to stop using gas and electricity as prepayment meters run out of credit
More than 30 Scottish households are being forced to stop using their gas and electricity every week because they cannot afford to top up their prepayment meters.
Continue readingScots still paying hundreds of pounds a year more for energy despite new Ofgem price cap
Scottish households are still paying hundreds of pounds more for gas and electricity than they were before the energy crisis hit, despite Ofgem lowering the energy price cap again.
Continue readingADS comment on energy bosses giving their backing to a social energy tariff
The bosses of two of the UK’s biggest energy companies have called for the introduction of a social energy tariff to help low-income households who are struggling to pay the bills.
Continue readingADS comment on Scottish Power’s £1.5 million payout to customers overcharged during energy crisis
Scottish Power’s £1.5 million payout to overcharged customers during the energy crisis is a step in the right direction. At Advice Direct Scotland, we commend these efforts to rectify billing errors. While automatic refunds are being issued, it’s crucial for Scottish households to remain vigilant about their energy bills. Billing discrepancies remain a common issue, highlighting the importance of regularly checking statements for accuracy. Whether you have a smart meter or traditional meters, ensuring they’re functioning properly and submitting readings can prevent overcharging.
Continue readingAdvice Direct Scotland comment on Ofgem energy price cap consultation
Advice Direct Scotland has welcomed Ofgem’s consultation on energy price cap reform. However, it emphasises the urgent need for a UK-wide social energy tariff. The current cap is inadequate, and a more inclusive approach is necessary.
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