Scots urged to prepare for latest Universal Credit switch

Scottish benefits claimants have been urged to prepare for the latest Universal Credit shake-up as notice letters arrive through letterboxes across the country.
Advice Direct Scotland, which runs the national advice service advice.scot, said households should prepare for changes as the Department for Work and Pensions (DWP) switches more people to the single-payment system.

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ADS comment on Scottish Power’s £1.5 million payout to customers overcharged during energy crisis

Scottish Power’s £1.5 million payout to overcharged customers during the energy crisis is a step in the right direction. At Advice Direct Scotland, we commend these efforts to rectify billing errors. While automatic refunds are being issued, it’s crucial for Scottish households to remain vigilant about their energy bills. Billing discrepancies remain a common issue, highlighting the importance of regularly checking statements for accuracy. Whether you have a smart meter or traditional meters, ensuring they’re functioning properly and submitting readings can prevent overcharging.

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